Student misbehavior, protests against university policy and violence on campus – these are among the issues that a university spokesperson must be prepared to address from a crisis communications perspective.
If you are looking to hear best practice on crisis communications within a higher education environment, then you will want to listen to episode 12 of FIR on Higher Education.
Michael Schoenfeld, Vice President of Public Affairs and Government Relations at Duke University, reflects on the learnings from the Duke lacrosse scandal, the importance of balancing transparency with privacy and how to best handle crises that involve school violence.
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