Donald Trump, Brexit and the Impact on Business Schools

One of the hallmarks of business education is “global”. It would be hard to find a business school that doesn’t highlight this word in its marketing materials. Global often refers to the make-up of the class as well as the content in the classroom. A number of business schools have applied global from a physical […]

Podcast Episode #62: How to Benefit from Medium

Have you experimented with Medium, the online publishing tool owned by Twitter? Not happy with your results? If that is the case for you and you want to discover how to change this narrative, then you will want to listen to FIR on Higher Education episode 62. Paul Redfern and Carina Situs from Gettysburg College […]

Podcast Episode #61: Victor Jimenez on Using a Podcast to Sell a Program

Imagine being able to attribute the success of a podcast to over 3,000 sales of an online course. I certainly can’t vouch for this statement! However this is the reality for the guest on my latest podcast episode. Victor Jimenez is an entrepreneur whose Cycling 360 podcast has helped generate 3,000 sales of his online courses. […]

Podcast Episode #59: The Importance of Media Monitoring

The success of a PR program depends on monitoring. We need to have the tools in place to know not only what is being said about our brand, industries, competitors and audiences. We also need to have the appropriate systems to share intelligence with our different stakeholders, whether it be senior leadership, faculty, alumni, students […]

Podcast Episode #58: Shel Holtz on Employee Advocacy Programs

Imagine the impact that can be generated when you have individuals who can share the brands content, respond appropriately to complaints and routinely advocate for the organization to their respective networks? On episode 58 of FIR of Higher Education, we delve into the topic of employee advocacy with Shel Holtz, an organizational communications expert and the […]

News Headlines and PR / Communications Implications

The following is a summary of some news stories from the past two weeks and the implications for PR professionals / communicators. Story 1: Live Streaming Summary: House GOP leadership shut off microphones and the video feed to C-SPAN leading to a sit-in by Democrats who started using Facebook Live and Periscope to film the protest. […]

Integrate Content Into The Customer Experience

One of my former communications colleagues in Switzerland always used to say “savoire-faire et faire-savoir”, meaning “know how and make known”. All too often, we don’t do this when it comes to our communications assets. Strategic communications is about strategic dissemination. If you generate amazing media visibility, you need to communicate this to your audiences […]